Refund Policy

Refund & Cancellation Policy

We want you to be completely satisfied with your Business Blueprint. Here's everything you need to know about our refund process.

Last updated: June 2025

When Are Refunds Granted?

Eligible Refund Scenarios

Incorrect or wrong data delivered — If the report you received contains factually incorrect data, wrong information, or data that does not match the details you submitted in the form.
Technical issues — If you experienced a technical problem that prevented you from receiving or accessing your report after a successful payment (e.g., report not delivered, download failure, or system error on our end).

Non-Refundable Situations

× Change of mind or dissatisfaction with the business recommendations (as the report is custom-generated based on your inputs).
× Refund requests made after 24 hours of the purchase.
× Incomplete assessment forms submitted by the customer that resulted in a limited report.

How to Request a Refund

Refunds must be requested within 24 hours of your purchase. Follow these steps:

Send an email to our support team

Email us at support@whatznot.com with the subject line: "Refund Request – [Your Order ID]"

Include these details in your email

• Your full name and registered email
• Order / Payment ID (from your payment confirmation)
• Clear description of the issue (incorrect data or technical problem)
• Screenshots or evidence if applicable

We'll process your refund within 24 hours

Once we verify your request, the refund will be processed within 24 hours. The amount will be credited back to your original payment method within 5–7 business days depending on your bank.

Need Help?

Contact Our Support Team

We respond within a few hours, every day 09:00–21:00 IST

✉ support@whatznot.com

24-Hour Window

All refund requests must be submitted within 24 hours of your original purchase.

Fair & Transparent

We review every refund request carefully and fairly. No automated rejections.

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